Review Summary
A summary of publicly available customer reviews for a business location. Review summaries are a time series: rank 0 is the most recent summary, with higher ranks representing earlier periods. Enigma refreshes review data at least every three months per location.
Review velocity—the change in review count between periods—can be used as an indicator of business health. Note that individual reviews may be removed or edited over time, so review counts can occasionally decrease between periods.
GraphQL type: ReviewSummary
The 4.2-star average across 1,200 Google reviews for a Starbucks location is a Review Summary entity aggregating public customer feedback.
Available from: Operating Location
Description
Summary of publicly available customer reviews for this entity.
Time Structure
The review summary is a time series.
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Rank = 0: The most recent review summary has rank 0
-
Higher ranks (1, 2, etc.): Represent review summaries from earlier periods in time.
Healthy businesses will have a steadily increasing number of reviews overtime. You can calculate the "review velocity" by measuring the difference in review_count between time periods. The review velocity may be a useful indicator of business health.
Data Sources
The status data is derived from:
- Actual customer reviews about business locations that are publicly available
Methodology
Sourced from publicly available customer reviews of locations. This data is updated at least every months for each location. For simplicity, individual reviews are aggregated to provide an overview of a location. It's possible for reviews to be removed or edited after some time, so it's possible you may see the number of reviews decrease for a location at one point in time.
Pricing tier: Plus
| Field | Name | Type | Description |
|---|---|---|---|
| Review Count | review_count | The number of reviews submitted for a location. | |
| Review Score Average | review_score_avg | The average rating of the reviews for a location. The average rating is the weighted average of reviews submitted by customers during the life of the location | |
| First Review Date | first_review_date | The date of the earliest available review (from a sample of one hundred reviews). | |
| Last Review Date | last_review_date | The date of the latest available review. Because up to three months may elapse before we refresh the reviews, more reviews may be submitted after this date that aren't reflected in our data. So a lag may develop which is removed at least every three months. | |
| ID | id | long | |
| First Observed Date | first_observed_date | string | |
| Last Observed Date | last_observed_date | string |
Relationships
Review Summary connects to other entities in the Enigma graph:
| Direction | Relationship | Target Entity |
|---|---|---|
| ← | is subject of | Operating Location |